Set behaviour?


I know the current fashion is to laud social networking/wisdom of the crowds, but isn’t there an element of nerdy-ness rather than creativeness occassionally? By chance I stumbled across this Wikipedia page on music setlists which suggests some ‘fans’ are kinda missing the point:

Web sites exist to track and report statistics on the played set lists of veteran artists such as the Grateful Dead, The Allman Brothers Band, Bruce Springsteen, and U2. In the case of Springsteen, fans attending concerts even take on the assigned role of set list caller, periodically calling out from a cell phone to a friend to report the most recent songs played, with the friend then updating a running set list on one of several Internet forums.

So great is the attention to the set list, that the actual physical set list sometimes becomes a treasured souvenir of the show, with fans grabbing one off the stage after a performance or requesting one from a roadie. Instances of deviations of the actual show from the planned one are then spotted; these are called “audibles” after the term from American football.

Sunday


Sunday included:

1. Watching the film ‘West Beyruth‘ whilst ironing. I finished the ironing, but not the film.
2. Bought the book ‘Stuart – A life lived backwards’ for my uncle, who was once miltary attache in Damascus.
3. Cycled out to the local golf driving range with Shirley and hit a few balls.
4. Tried to watch the film ‘Good Night, and Good Luck’ but kept falling asleep.
5. Started work on shift handover notes.



A scene from the film ‘West Beyruth’.

PLAB lab


It occured to me today that of all the  places I have worked that one of the most unusual was the PLAB test set up at the General Medical Council. For those who don’t know PLAB is “the main route by which International Medical Graduates (IMGs) demonstrate that they have the necessary skills and knowledge to practise medicine in the UK”). My brief tour round the PLAB testing facilities during my brief stint at the GMC was fascinating. There are something like 12 senarios each in their own room within a specially designed complex that candidates have to pass through, with a set time linit for each, where they have to practice their medical skills with volunteer actors playing patients with real conditions.

And now Microsoft


Well just as I’m busy working on a brief for my cousin James on the shift handover idea I see at the other end of the innovation specturm Microsoft has recently acquired Azyxxi. And as Bill Crounse, Healthcare Industry Director at MS posts in his ’Health blog on 10′ on 26 July:


“The Azyxxi solution came about, as most good things do, out of sheer frustration.  One of the physician developers told me his hospital had spent hundreds of millions of dollars on clinical systems the doctors working there couldn’t or wouldn’t use.  Using commodity software and the latest technologies from Microsoft, they built a solution that aggregates clinical information from all the disparate systems in use..Furthermore, the solution opens up ways to take advantage of the information worker tools, and communication and collaboration technologies our company is famous for.  Frankly, I sometimes think better solutions to facilitate communication and collaboration in healthcare are perhaps more important to the industry and to patient safety than tools that simply help us assimilate and document patient information.”

Very interesting. Nicely, his blog includes one comment which ends with the words: ”Good luck – the guys at NHS in the UK really need to talk to you about this…”. I guess I better get on with my own weblog based idea pronto.

Back to 1997


Last weekend I was rummaging through some old photographs and came across the wedding pics from Oswin Baker (son of former Conservative education minister). Then just today I happened to call Ipsos-MORI to check navigational structure with their e-government section, and found myself talking to Oswin. As he pointed out, there’s been a lot of ‘water under the bridge’ since that time (1997?).

And on the subject of coincidences Kenneth Baker (the father) served as MP for St. Marylebone, a consitutency which was preceded by Quintin Hogg (Lord Hailsham), who was a guest at my cousin James’ wedding in the mid 1980′s (though he didn’t show up in the end). And I was at James this weekend at his lovely 17th farmhouse in Neston near Corsham, talking about connecting up with another former Conservative minister (who’s name escapes me) with the shift handover ideas. Small world etc.

Funniest thing that ever happened to me


What’s the funniest thing that ever happened to me? This is hard as I have a dry sense of humour. Usually it’s things people tell you. Like when my mother said I hadn’t accomplished anything since I left Cambridge University in 1987. Which is pretty funny considering that she is dead right!

Patient Opinion is a winner


Congratulations on Patient Opinion gaining a highly commended award at last night’s New Statesman New Media Awards. Sadly as I am no longer in Headshift’s employ I was unable to drink wine, and make song, but instead had a run round Regent’s Park. Nice to see that the award also resulted in coverage in the Guardian, which in turn helps to drive corporate subscriptions which sustain the site.

(Pictured: Jill, who I haven’t had the pleasure of meeting, together with Tony Benn and PO’s Paul Hodgkin, who I have bumped into I believe)

By coincidence I thought of Headshift on reading the Guardian piece that Prime Minister Tony Blair was critical of the effectiveness of government public health campaigns (and following similar comments by David Cameron earlier in the year, and looked to ‘social marketing’ initiatives as the way forward. Perhaps a good opportunity there to provide the means in a social networking type site aimed at public health?

 

Free tip to web editors


Web editors of the world unite! Insert some cheeky words into a page that is only seen when you go to ‘Page Source’! Kinda low tech version of chip designers leaving little arty designs in their chips. If I’ve had this thought, then it must already be happening..

Free tip to spammers


Here’s a free tip for spammers to get folk to open their emails. Simply put in the subject line ‘loved your blog’. OK, I’m starting the clock today, to see if/when this goes viral.

One in ten


Just spotted this Reuters story on AuntMinnie from earlier this month on the problems of patients safety incidents, and the gross under-reporting; plus failings to learn from these errors. Well, again, I ask where’s the work being done on shift handover systems and technology as one key piece of the solutions jigsaw? Not by the National Patient Safety Agency (NSPA(, though I enjoyed reading their joint 2004 guidance document ‘Safe handover: safe patients‘, produced with the British Medical Association and General Medical Council. Funnily enough the NSPA is criticised by the report from the public accounts committee:

One in 10 patients admitted to NHS hospitals in Britain is unintentionally harmed and almost a million safety incidents, more than 2,000 of which were fatal, were recorded last year, according to a report on Thursday.

Such figures were “terrifying enough,” the report by parliament’s public accounts committee said, but the reality may be worse because of what it called “substantial under-reporting” of serious incidents and deaths in the NHS.

“To top it all, the NHS simply has no idea how many people die each year from patient safety incidents,” Edward Leigh, the committee’s chairman, said in a statement.

The committee found that some 974,000 patient safety incidents or “near misses,” including 2,181 patient deaths, were recorded by the NHS but it stressed that under-reporting was a serious problem.

“(NHS) trusts estimated that on average around 22% of incidents and 39% of near misses go unreported, and that medication errors and incidents leading to serious harm are the least likely to be reported,” the report said.

Leigh said the findings pointed to two “deep-seated failures”: that of the NHS to secure accurate information on safety incidents and the failure “on a staggering scale” to learn from experience.

“Around 50% of all actual incidents might have been avoided if NHS staff had learned lessons from previous ones,” Leigh said.

The report said it may take a decade or more systematically to improve safety in the NHS but that more immediate progress could be made with the introduction of electronic patient records which should reduce accidents caused by misinterpretation of doctors’ handwriting.

The committee also criticized the National Patient Safety Agency, which was set up to improve safety across the National Health Service, saying there was a “question mark over the value for money” it offered.

Stephen Thornton, Chief Executive of the Health Foundation, a charity working to improve hospital safety, welcomed the committee’s conclusion that more needed to be done but urged the government to provide more support.

“Hospitals need help to make sustainable, on-the-ground improvements and they need that help now,” he said.

By Kate Kelland