Category Archives: Social software

Who are the influencers?

Moving back to valuing social networks, and who are influencers following listening to a Telligent webinar which included discussion on tracking ‘influencers’, I found the following quote from a recent GoViral report ‘The social metropolis’ (pdf) pretty interesting – it’s that passion, not position is what distinguishes an influencer.
Duncan J. Watts, a network-theory scientist from
Columbia [...]

Notes on social media feedback loops

A few slides to layout the principle of different feedback loops between your online community, your site, contributors, readers and other blogs and communities. Any feedback?
Feedback Loops
View more presentations from Stuart Hall.

…And thanks to tweet-feedback from Jenny Ambrozek (@sagenet) for the wider context around the power of feedback loops – see the Fast Company article [...]

It’s OK to lose control

A great example for charities on why social media is both scary (you can lose control of the message) but also powerful (losing control is OK), from an example of a Greenpeace campaign over naming a whale. ‘Mr Splashy Pants’ was the name over 70% of people online wanted, but it wasn’t what the charity [...]

Social networking ability & field sense

Wayne Gretzky-Style ‘Field Sense’ May Be Teachable http://shar.es/m3E8W An application to social networking influence is my thought. Cheers!
My tweet today (above) follows my last blog post on the importance of location, rather than the number of connections, in determining an individual’s influence: “we may have got too focused on valuing networks in terms of who [...]

Valuing online networks – location vs connections

A recent research paper suggests we may have got too focused on valuing networks in terms of who is the best connected. In fact the most influential person in the network comes down to location, rather than connections, as outlined in this blog extract:
The importance of hubs may have been overstated, say Kitsak and pals. [...]

Valuing online networks – is big really better?

An individual’s network may well be worth more in ROI terms than them, say smartFOCUS. Are you valuing the networks of your customers, as well as individual customers?
To value your own online network why not try the ‘Facebook Visualiser’ tool created by Sebastian Van Sande below to to graphically explore your Facebook [...]

Re-launching as a community of practice?

Below is my slideshare presentation of what I’d do in the first four weeks in the way of putting together a community strategy for the National Strategies community, which currently has little in the way of peer to peer discussion to enable it to function as a community of practice.
National Strategies Presentation
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Talking about community champions…

I’ve noticed there’s been some debate about the role of community champions, leaders and moderators on the online community managers’ group e-mint recently. If I was going to write about it in depth I’d highlight the good use of champions by the TreeHouse charity on their online community ‘Talk about autism’, assisted by my ex-colleague [...]

Telligent Community is on the move!

Telligent has announced the availability of Telligent Community 5.5 and Telligent Enterprise 2.5.
The new releases include enhancements around extensibility, performance, flexibility and ease of adoption and represent the company’s ongoing commitment to innovation in the areas of community and collaboration software.

Telligent Community is an external-facing community application that enables organizations [...]

Measuring E2.0: evolution of Hello.bah.com

I’ve just had a good start to the week listening to the Virtual Enterprise 2.0 Conference presentation regarding Booz Allen Hamilton’s internal collaboration tool, hello.bah.com. The one thing that struck me was the conversation around how to measure its value. Though they demonstrated this through the significant reduction in timeĀ  it took to find [...]