Category Archives: Communities

Notes on social media feedback loops

A few slides to layout the principle of different feedback loops between your online community, your site, contributors, readers and other blogs and communities. Any feedback?
Feedback Loops
View more presentations from Stuart Hall.

…And thanks to tweet-feedback from Jenny Ambrozek (@sagenet) for the wider context around the power of feedback loops – see the Fast Company article [...]

Social networking ability & field sense

Wayne Gretzky-Style ‘Field Sense’ May Be Teachable http://shar.es/m3E8W An application to social networking influence is my thought. Cheers!
My tweet today (above) follows my last blog post on the importance of location, rather than the number of connections, in determining an individual’s influence: “we may have got too focused on valuing networks in terms of who [...]

Valuing online networks – location vs connections

A recent research paper suggests we may have got too focused on valuing networks in terms of who is the best connected. In fact the most influential person in the network comes down to location, rather than connections, as outlined in this blog extract:
The importance of hubs may have been overstated, say Kitsak and pals. [...]

Re-launching as a community of practice?

Below is my slideshare presentation of what I’d do in the first four weeks in the way of putting together a community strategy for the National Strategies community, which currently has little in the way of peer to peer discussion to enable it to function as a community of practice.
National Strategies Presentation
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Talking about community champions…

I’ve noticed there’s been some debate about the role of community champions, leaders and moderators on the online community managers’ group e-mint recently. If I was going to write about it in depth I’d highlight the good use of champions by the TreeHouse charity on their online community ‘Talk about autism’, assisted by my ex-colleague [...]

Telligent Community is on the move!

Telligent has announced the availability of Telligent Community 5.5 and Telligent Enterprise 2.5.
The new releases include enhancements around extensibility, performance, flexibility and ease of adoption and represent the company’s ongoing commitment to innovation in the areas of community and collaboration software.

Telligent Community is an external-facing community application that enables organizations [...]

Measuring E2.0: evolution of Hello.bah.com

I’ve just had a good start to the week listening to the Virtual Enterprise 2.0 Conference presentation regarding Booz Allen Hamilton’s internal collaboration tool, hello.bah.com. The one thing that struck me was the conversation around how to measure its value. Though they demonstrated this through the significant reduction in time  it took to find [...]

Three essential questions about community management

Try your hand at these three questions about community management. My answers are below to give you some inspiration!
Q1. What has been the biggest surprise you’ve had while community manager, during the process of building your community?
The degree of difference there is between growing a conventional website and an online community, where the success depends so [...]

Essential online community blog posts of 2009

My blog posts of 2009, from how to reward top contributors to discussion about community metrics to grow your community, bullet pointed for you below. Here’s to a successful 2010 with more thoughts on online community, & with a special eye out for enterprises investing in communities for their employees (and what that might mean [...]

A brief visit to AuntMinnie

AuntMinnie, which has 148,000 members worldwide, is celebrating ten years of radiology journalism with a terrific giveaway of gifts depending on how long you’ve been a member.
On a smaller scale it’s worth noting that since I captured the vital statistics for its forum membership in mid-November (29604 Registered users have made 223898 posts in 13 [...]