Category Archives: Communities

Latest feedback thoughts on LinkedIn

Check out the current discussion with Principal Scientist at Lithium Technologies, Dr Michael Wu, on the subject of the 90-9-1 rule, feedback loops, and the rest, in the LinkedIn Online Community Manager Group.

Viral loops as a subset of feedback loops in social media

I like Jeremiah Owyang’s matrix with the embedded point about the viral loop value, to drive engagement in advanced integration of one’s corporate site with your social media strategy. Accords with my views on how to grow online communities (where I’ve seen viral loops are a subset of feedback loops) – so using such a [...]

Who believes in the 90-9-1 rule?

A second question on LinkedIn from Dr Michael Wu, Principal Scientist at Lithium Technologies: Is there something more accurate and precise than the 90-9-1 rule out there? IMHO, Lorenz Curve and Gini Coefficient. Do you know anything else? The Economics of 90-9-1 My answer as part of yesterday’s Online Community Manager group discussion kind of [...]

Do you believe in the 90-9-1 rule?

A question on LinkedIn from Dr Michael Wu, Principal Scientist at Lithium Technologies: Do you believe in the 90-9-1 rule? Do you think it is a hard and fast rule, or do you believe that it is just a rule of thumb? What do 10+ years of data across 200+ communities say about the 90-9-1 [...]

Notes on social media feedback loops

A few slides to layout the principle of different feedback loops between your online community, your site, contributors, readers and other blogs and communities. Any feedback? Feedback Loops View more presentations from Stuart Hall. …And thanks to tweet-feedback from Jenny Ambrozek (@sagenet) for the wider context around the power of feedback loops – see the [...]

Social networking ability & field sense

Wayne Gretzky-Style ‘Field Sense’ May Be Teachable http://shar.es/m3E8W An application to social networking influence is my thought. Cheers! My tweet today (above) follows my last blog post on the importance of location, rather than the number of connections, in determining an individual’s influence: “we may have got too focused on valuing networks in terms of [...]

Valuing online networks – location vs connections

A recent research paper suggests we may have got too focused on valuing networks in terms of who is the best connected. In fact the most influential person in the network comes down to location, rather than connections, as outlined in this blog extract: The importance of hubs may have been overstated, say Kitsak and [...]

Re-launching as a community of practice?

Below is my slideshare presentation of what I’d do in the first four weeks in the way of putting together a community strategy for the National Strategies community, which currently has little in the way of peer to peer discussion to enable it to function as a community of practice. National Strategies Presentation View more [...]

Talking about community champions…

I’ve noticed there’s been some debate about the role of community champions, leaders and moderators on the online community managers’ group e-mint recently. If I was going to write about it in depth I’d highlight the good use of champions by the TreeHouse charity on their online community ‘Talk about autism’, assisted by my ex-colleague [...]

Telligent Community is on the move!

Telligent has announced the availability of Telligent Community 5.5 and Telligent Enterprise 2.5. The new releases include enhancements around extensibility, performance, flexibility and ease of adoption and represent the company’s ongoing commitment to innovation in the areas of community and collaboration software. Telligent Community is an external-facing community application that enables organizations to listen to, [...]