Tag Archives: community manager

Re-launching as a community of practice?

Below is my slideshare presentation of what I’d do in the first four weeks in the way of putting together a community strategy for the National Strategies community, which currently has little in the way of peer to peer discussion to enable it to function as a community of practice.
National Strategies Presentation
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Essential online community blog posts of 2009

My blog posts of 2009, from how to reward top contributors to discussion about community metrics to grow your community, bullet pointed for you below. Here’s to a successful 2010 with more thoughts on online community, & with a special eye out for enterprises investing in communities for their employees (and what that might mean [...]

Why it’s worth helping your community manager avoid burnout

After reading a blog about burnout the other week I’d been thinking about how to help community managers avoid the same problem, faced by pressures from managing difficult issues online to getting buying from across their organisation. The issue came back to me today after reading FreshNetwork’s Holly Seddon ask how to best deal with [...]