Tag Archives: ROI

Why it’s worth helping your community manager avoid burnout

After reading a blog about burnout the other week I’d been thinking about how to help community managers avoid the same problem, faced by pressures from managing difficult issues online to getting buying from across their organisation. The issue came back to me today after reading FreshNetwork’s Holly Seddon ask how to best deal with [...]

How to trigger E2.0 genetic mutation in a 1.0 organization?

The question “How to trigger E2.0 genetic mutation in a 1.0 Organization?” posed by Stefano Masciocchi in LinkedIn inspired my reply below. Thought it worth re-publishing as a blog post:
• Hmm, good question, it says on one of my recommendations on LinkedIn that I am expert on E2.0 and cultural change, thanks to my current [...]