Talking about community champions…

I’ve noticed there’s been some debate about the role of community champions, leaders and moderators on the online community managers’ group e-mint recently. If I was going to write about it in depth I’d highlight the good use of champions by the TreeHouse charity on their online community ‘Talk about autism’, assisted by my ex-colleague Elena Goodrum. (In fact she links to them in the first paragraph of the community landing page). I think on a more informal basis a champion system worked well on the ICAEW’s IT Counts, where top contributors would usually chip in on a conversation. So two ways of approaching it, one formal and one more informal for your consideration.

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